Shipping & Support
Shipping and lead-time guidance for Gelpax orders
This page consolidates the shipping and turnaround guidance already used across the storefront so buyers have one clear place to review timing expectations before ordering.
Current lead-time guidance
Gelpax storefront copy currently states that custom orders ship in 10 business days or less, with many orders moving sooner after proof approval.
Rush options available
If timing is tight, the current site messaging says rush options are available. The safest path for urgent orders is still to call before placing the order.
Delivery method
Existing site copy references FedEx and UPS for trackable delivery, with shipping cost thresholds currently described in the homepage FAQ.
Shipping questions we answer most often
How quickly do custom orders ship?
Current Gelpax site copy promises custom orders ship in 10 business days or less, with rush options available when timing is tighter.
What happens after proof approval?
Current product-page FAQ copy says orders ship within 1 to 10 business days after proof approval, and many orders go out within about 5 business days.
What are the shipping cost rules currently shown on the site?
Orders under $250.00 ship for a flat $18.00 rate and orders over $250.00 ship free.
How are orders shipped?
Current site copy references FedEx and UPS for trackable delivery.
Need a real timeline for your order?
If your order has a deadline, call Gelpax directly so you can confirm the best size, order volume, and timing before checkout.